/* =============================================================
   ZN Group LLC — zngroupglobal.com
   Design system: warm editorial (cream + terracotta)
   Type: Fraunces (display) · Hanken Grotesk (text)
   ============================================================= */

/* 01 · Design tokens
   ------------------------------------------------------------- */
:root{
  /* palette */
  --paper:#FAF6EF;
  --paper-2:#F3EADB;
  --surface:#FFFFFF;
  --ink:#26201A;
  --ink-2:#3A312A;
  --ink-soft:#6E6155;
  --clay:#BB5A36;
  --clay-deep:#9C4526;
  --clay-tint:#F6E7DC;
  --amber:#D79A4E;
  --espresso:#2A211B;
  --espresso-2:#201812;
  --line:#E8DFCF;
  --line-2:#F0E8DA;

  /* type */
  --display:'Fraunces',Georgia,'Times New Roman',serif;
  --text:'Hanken Grotesk',system-ui,-apple-system,'Segoe UI',sans-serif;

  /* geometry */
  --measure:1200px;
  --r-s:10px;
  --r-m:18px;
  --r-l:28px;

  /* elevation (warm-tinted) */
  --lift-1:0 1px 3px rgba(74,48,28,.07);
  --lift-2:0 12px 30px rgba(74,48,28,.10);
  --lift-3:0 26px 60px rgba(74,48,28,.17);

  /* motion */
  --glide:cubic-bezier(.21,.6,.35,1);

  color-scheme:light;
}

/* 02 · Reset & element defaults
   ------------------------------------------------------------- */
*,*::before,*::after{box-sizing:border-box;margin:0;padding:0}
html{scroll-behavior:smooth;scrollbar-width:thin;scrollbar-color:var(--clay) var(--paper-2)}
html::-webkit-scrollbar{width:12px}
html::-webkit-scrollbar-track{background:var(--paper-2)}
html::-webkit-scrollbar-thumb{background:var(--clay);border:3px solid var(--paper-2);border-radius:999px}
html::-webkit-scrollbar-thumb:hover{background:var(--clay-deep)}

body{
  font-family:var(--text);
  font-size:16.5px;
  line-height:1.68;
  color:var(--ink-2);
  background:var(--paper);
  -webkit-font-smoothing:antialiased;
  text-rendering:optimizeLegibility;
  overflow-x:hidden;
}
img,svg{display:block;max-width:100%}
a{color:inherit;text-decoration:none}
button{font:inherit;color:inherit;background:none;border:0;cursor:pointer}
ul{list-style:none}
h1,h2,h3,h4{font-family:var(--display);font-optical-sizing:auto;font-weight:500;line-height:1.12;color:var(--ink);letter-spacing:-.012em}
p{color:var(--ink-soft)}
strong{color:var(--ink)}
:focus-visible{outline:2px solid var(--clay);outline-offset:3px;border-radius:3px}

@media (prefers-reduced-motion:reduce){
  html{scroll-behavior:auto}
  *,*::before,*::after{animation-duration:.001ms!important;animation-iteration-count:1!important;transition-duration:.001ms!important}
}

/* 03 · Layout primitives
   ------------------------------------------------------------- */
.bound{width:100%;max-width:var(--measure);margin-inline:auto;padding-inline:1.4rem}
.band{padding-block:clamp(3.75rem,7.5vw,6.75rem)}
.skip{position:absolute;left:1rem;top:-64px;z-index:999;background:var(--espresso);color:#fff;padding:.75rem 1.25rem;border-radius:var(--r-s);transition:top .2s ease}
.skip:focus{top:1rem}
.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}

/* section intro */
.leadin{max-width:44rem;margin-bottom:clamp(2.25rem,5vw,3.5rem)}
.leadin.is-mid{margin-inline:auto;text-align:center}
.kicker{display:inline-flex;align-items:center;gap:.6rem;font-family:var(--text);font-weight:700;font-size:.76rem;letter-spacing:.16em;text-transform:uppercase;color:var(--clay-deep);margin-bottom:1.05rem}
.kicker::before{content:"";width:26px;height:2px;border-radius:2px;background:var(--amber)}
.title{font-size:clamp(1.95rem,3.7vw,2.9rem)}
.deck{margin-top:1.05rem;font-size:1.08rem;max-width:60ch;color:var(--ink-soft)}
.leadin.is-mid .deck{margin-inline:auto}

/* reveal-on-scroll */
.rise{opacity:0;transform:translateY(26px);transition:opacity .8s var(--glide),transform .8s var(--glide)}
.rise.is-seen{opacity:1;transform:none}
.lag1.is-seen{transition-delay:.09s}
.lag2.is-seen{transition-delay:.18s}
.lag3.is-seen{transition-delay:.27s}
.lag4.is-seen{transition-delay:.36s}
.lag5.is-seen{transition-delay:.45s}

/* 04 · Actions (buttons)
   ------------------------------------------------------------- */
.act{
  display:inline-flex;align-items:center;justify-content:center;gap:.55rem;
  font-weight:700;font-size:.96rem;padding:.92rem 1.7rem;border-radius:var(--r-s);
  border:1.5px solid transparent;white-space:nowrap;
  transition:transform .22s var(--glide),box-shadow .22s var(--glide),background-color .22s,color .22s,border-color .22s;
}
.act svg{width:18px;height:18px}
.act.solid{background:var(--clay);color:#fff;box-shadow:var(--lift-1)}
.act.solid:hover{background:var(--clay-deep);transform:translateY(-2px);box-shadow:var(--lift-2)}
.act.line{background:transparent;color:var(--ink);border-color:var(--line)}
.act.line:hover{border-color:var(--clay);color:var(--clay);transform:translateY(-2px)}
.act.warm{background:var(--amber);color:var(--espresso);box-shadow:var(--lift-1)}
.act.warm:hover{background:#e4ab63;transform:translateY(-2px);box-shadow:var(--lift-3)}
.act.ghost{background:transparent;color:#fff;border-color:rgba(255,255,255,.42)}
.act.ghost:hover{border-color:#fff;transform:translateY(-2px)}
.act.sm{padding:.62rem 1.25rem;font-size:.88rem}
.act.full{width:100%}

/* 05 · Masthead / navigation
   ------------------------------------------------------------- */
.masthead{position:sticky;top:0;z-index:500;background:rgba(250,246,239,.86);backdrop-filter:blur(11px);-webkit-backdrop-filter:blur(11px);border-bottom:1px solid transparent;transition:box-shadow .3s ease,border-color .3s ease}
.masthead.is-stuck{border-color:var(--line);box-shadow:0 8px 26px rgba(74,48,28,.07)}
.masthead__row{display:flex;align-items:center;justify-content:space-between;gap:1rem;height:78px}

.mark{display:flex;align-items:center;gap:.7rem;flex-shrink:0}
.mark__glyph{width:40px;height:40px;flex-shrink:0}
.mark__name{font-family:var(--display);font-size:1.28rem;font-weight:600;color:var(--clay);letter-spacing:-.01em}
.mark__name strong{color:var(--ink);font-weight:600}

.nav__list{display:flex;align-items:center;gap:2rem}
.nav__list a{font-weight:600;font-size:.95rem;color:var(--ink-2);position:relative;padding:.35rem 0}
.nav__list a::after{content:"";position:absolute;left:0;bottom:-2px;height:2px;width:0;background:var(--clay);transition:width .25s var(--glide)}
.nav__list a:hover::after,.nav__list a:focus-visible::after,.nav__list a[aria-current="page"]::after{width:100%}

.masthead__end{display:flex;align-items:center;gap:.75rem}
.masthead__cta{display:none}

.burger{width:46px;height:46px;display:flex;align-items:center;justify-content:center;border-radius:var(--r-s);flex-shrink:0}
.burger:hover{background:var(--paper-2)}
.burger svg{width:24px;height:24px;color:var(--ink)}
.burger .x{display:none}
.burger[aria-expanded="true"] .bars{display:none}
.burger[aria-expanded="true"] .x{display:block}

.nav{position:fixed;top:78px;right:0;bottom:0;width:min(350px,86vw);background:var(--surface);border-left:1px solid var(--line);box-shadow:var(--lift-3);padding:2rem 1.75rem;transform:translateX(100%);transition:transform .35s var(--glide);overflow-y:auto}
.nav.is-open{transform:translateX(0)}
.nav .nav__list{flex-direction:column;align-items:stretch;gap:0}
.nav .nav__list li{border-bottom:1px solid var(--line-2)}
.nav .nav__list a{display:block;padding:1rem .2rem}
.nav .nav__list a::after{display:none}
.nav__cta{margin-top:1.5rem}

.veil{position:fixed;inset:78px 0 0 0;background:rgba(38,32,26,.4);opacity:0;pointer-events:none;transition:opacity .3s ease;z-index:490}
.veil.is-open{opacity:1;pointer-events:auto}
body.locked{overflow:hidden}

@media (min-width:1200px){
  .masthead__row{height:86px}
  .burger,.veil{display:none}
  .masthead__cta{display:inline-flex}
  .nav{position:static;width:auto;height:auto;background:none;border:0;box-shadow:none;padding:0;transform:none;overflow:visible}
  .nav .nav__list{flex-direction:row;align-items:center;gap:2.1rem}
  .nav .nav__list li{border:0}
  .nav .nav__list a{padding:.35rem 0}
  .nav__cta{display:none}
}

/* 06 · Opening (hero)
   ------------------------------------------------------------- */
.opening{position:relative;overflow:hidden;padding-block:clamp(3rem,8vw,6rem) clamp(3.5rem,7vw,5.25rem);
  background:radial-gradient(58% 48% at 86% 6%,rgba(215,154,78,.20),transparent),
             radial-gradient(46% 42% at 2% 96%,rgba(187,90,54,.14),transparent),
             var(--paper);
}
.opening__grid{display:grid;gap:3rem;align-items:center}
.opening__kicker{display:inline-flex;align-items:center;gap:.55rem;background:var(--surface);border:1px solid var(--line);padding:.48rem .95rem;border-radius:999px;font-weight:700;font-size:.75rem;letter-spacing:.12em;text-transform:uppercase;color:var(--clay-deep);box-shadow:var(--lift-1);margin-bottom:1.6rem}
.opening__kicker::before{content:"";width:7px;height:7px;border-radius:50%;background:var(--amber)}
.opening h1{font-size:clamp(2.3rem,5.3vw,3.75rem);line-height:1.08;max-width:15ch;color:var(--ink)}
.opening__sub{margin-top:1.5rem;font-size:1.14rem;max-width:46ch;color:var(--ink-soft)}
.opening__cta{display:flex;flex-wrap:wrap;gap:1rem;margin-top:2.3rem}

/* hero artwork */
.opening__art{position:relative;min-height:380px;display:flex;align-items:center;justify-content:center}
.stage{position:relative;width:100%;max-width:460px}
.frame{position:relative;width:100%;background:var(--surface);border-radius:var(--r-m);border:1px solid var(--line);box-shadow:var(--lift-3);overflow:hidden}
.frame__top{display:flex;align-items:center;gap:.4rem;padding:.8rem 1rem;background:var(--paper-2);border-bottom:1px solid var(--line)}
.frame__top span{width:8px;height:8px;border-radius:50%;background:#D9C9B2}
.frame__url{flex:1;height:16px;border-radius:6px;background:var(--surface);border:1px solid var(--line);margin-left:.5rem}
.frame__inner{padding:1.15rem}
.frame__cards{display:grid;grid-template-columns:1fr 1fr;gap:.75rem;margin-bottom:.75rem}
.mini{background:var(--paper);border:1px solid var(--line);border-radius:var(--r-s);padding:.9rem;display:flex;flex-direction:column;gap:.55rem}
.mini svg{width:20px;height:20px;color:var(--clay)}
.mini p{font-size:.72rem;font-weight:700;color:var(--ink);margin:0}
.spark{display:flex;align-items:flex-end;gap:4px;height:26px}
.spark i{display:block;width:6px;border-radius:2px;background:var(--amber)}
.rules span{display:block;height:5px;border-radius:3px;background:var(--line);margin-bottom:5px}
.frame__list{border:1px solid var(--line);border-radius:var(--r-s);padding:.7rem;display:flex;flex-direction:column;gap:.55rem}
.frame__list div{display:flex;align-items:center;gap:.6rem}
.frame__list i{width:26px;height:26px;border-radius:7px;background:var(--paper);border:1px solid var(--line);flex-shrink:0}
.frame__list span{flex:1;height:8px;border-radius:4px;background:var(--line)}

.handset{position:absolute;right:-6%;bottom:-14%;width:118px;background:var(--espresso);border-radius:22px;padding:8px;box-shadow:var(--lift-3)}
.handset__screen{background:var(--surface);border-radius:15px;overflow:hidden;padding-bottom:.6rem}
.handset__notch{width:36px;height:5px;border-radius:3px;background:var(--espresso);margin:7px auto}
.handset__head{height:34px;background:var(--clay)}
.handset__body{padding:.6rem;display:flex;flex-direction:column;gap:6px}
.handset__body span{display:block;height:7px;border-radius:4px;background:var(--paper);border:1px solid var(--line)}
.handset__body span:nth-child(1){width:70%}
.handset__body span:nth-child(3){width:55%}

.chip{position:absolute;display:flex;align-items:center;gap:.6rem;background:var(--surface);border:1px solid var(--line);border-radius:var(--r-s);padding:.65rem .9rem;box-shadow:var(--lift-2);font-size:.78rem;font-weight:700;color:var(--ink);animation:bob 5s ease-in-out infinite}
.chip svg{width:18px;height:18px;color:var(--clay);flex-shrink:0}
.chip.a{left:-8%;top:8%;animation-delay:.2s}
.chip.b{left:2%;bottom:6%;animation-delay:1.1s}
@keyframes bob{0%,100%{transform:translateY(0)}50%{transform:translateY(-10px)}}

@media (min-width:900px){.opening__grid{grid-template-columns:1.05fr .95fr}}
@media (max-width:539px){.chip.a{left:-2%;top:2%}.chip.b{display:none}.handset{width:96px;right:-2%}}

/* 07 · Assurances (trust bar)
   ------------------------------------------------------------- */
.assurances{background:var(--surface);border-top:1px solid var(--line);border-bottom:1px solid var(--line)}
.assurances__grid{display:grid;grid-template-columns:repeat(2,1fr);gap:2rem 1.5rem;padding-block:2.5rem}
.assurance{display:flex;align-items:flex-start;gap:.9rem}
.assurance__ic{width:46px;height:46px;border-radius:var(--r-s);background:var(--clay-tint);display:flex;align-items:center;justify-content:center;flex-shrink:0}
.assurance__ic svg{width:22px;height:22px;color:var(--clay)}
.assurance h3{font-family:var(--text);font-weight:800;font-size:.98rem;color:var(--ink);margin-bottom:.25rem}
.assurance p{font-size:.86rem;margin:0}
@media (min-width:720px){
  .assurances__grid{grid-template-columns:repeat(4,1fr);gap:1.5rem}
  .assurance{flex-direction:column;gap:1rem;position:relative;padding-right:1.5rem}
  .assurance:not(:last-child)::after{content:"";position:absolute;right:0;top:4px;bottom:4px;width:1px;background:var(--line)}
}

/* 08 · Intro (about)
   ------------------------------------------------------------- */
.intro{background:var(--surface)}
.intro__grid{display:grid;gap:2.5rem;align-items:start}
.intro p{font-size:1rem}
.intro p+p{margin-top:1rem}
.ticks{margin-top:1.75rem;display:flex;flex-direction:column;gap:1rem}
.ticks li{display:flex;gap:.8rem;align-items:flex-start;font-size:.97rem;color:var(--ink-2)}
.ticks svg{width:20px;height:20px;color:var(--clay);flex-shrink:0;margin-top:2px}
.panel{background:var(--espresso);border-radius:var(--r-l);padding:2.35rem;display:flex;flex-direction:column;gap:1.5rem;position:relative;overflow:hidden}
.panel::before{content:"";position:absolute;inset:0;background:radial-gradient(58% 58% at 100% 0%,rgba(215,154,78,.22),transparent)}
.panel__stat{position:relative;z-index:1}
.panel__stat h4{font-family:var(--display);font-weight:500;color:#fff;font-size:1.55rem;margin-bottom:.35rem}
.panel__stat p{color:rgba(255,255,255,.72);font-size:.88rem;margin:0}
.panel__rule{height:1px;background:rgba(255,255,255,.16);position:relative;z-index:1}
@media (min-width:768px){.intro__grid{grid-template-columns:1.15fr .85fr;gap:4rem}}

/* 09 · Offer bands (solutions / cards)
   ------------------------------------------------------------- */
.offer-band{background:var(--paper)}
.offer-band.on-white{background:var(--surface)}
.cards{display:grid;gap:1.5rem;grid-template-columns:1fr}
.card{background:var(--surface);border:1px solid var(--line);border-radius:var(--r-m);padding:2rem;transition:transform .3s var(--glide),box-shadow .3s var(--glide),border-color .3s var(--glide)}
.card:hover{transform:translateY(-6px);box-shadow:var(--lift-2);border-color:var(--amber)}
.card__badge{width:52px;height:52px;border-radius:var(--r-s);background:var(--clay-tint);display:flex;align-items:center;justify-content:center;margin-bottom:1.35rem;transition:background .3s var(--glide)}
.card:hover .card__badge{background:var(--clay)}
.card__badge svg{width:24px;height:24px;color:var(--clay);transition:color .3s var(--glide)}
.card:hover .card__badge svg{color:#fff}
.card h3{font-family:var(--text);font-weight:800;font-size:1.08rem;color:var(--ink);margin-bottom:.6rem}
.card p{font-size:.93rem;margin:0}
.card p+p{margin-top:.6rem}
.card__value{display:block;font-family:var(--text);font-weight:800;color:var(--clay-deep);font-size:.95rem;margin:1rem 0}
.card .act{margin-top:.25rem}
@media (min-width:640px){.cards{grid-template-columns:repeat(2,1fr)}}
@media (min-width:960px){.cards{grid-template-columns:repeat(3,1fr)}}

.stmt{text-align:center;font-family:var(--display);font-weight:500;color:var(--ink);font-size:1.25rem;margin-top:2.5rem}
.center-cta{text-align:center;margin-top:2.5rem}
.channels{margin-top:2.5rem}
@media (min-width:640px){
  .cards.channels{grid-template-columns:repeat(2,1fr);max-width:640px;margin-inline:auto}
  .cards.channels.is-feature{max-width:920px;gap:2.25rem}
  .is-feature .card{padding:3rem 2.5rem}
  .is-feature .card__badge{width:68px;height:68px;margin-bottom:1.6rem}
  .is-feature .card__badge svg{width:30px;height:30px}
  .is-feature .card h3{font-size:1.5rem;margin-bottom:.85rem}
  .is-feature .card p{font-size:1.05rem;line-height:1.7}
  .is-feature .card__value{font-size:1.2rem;margin:1.4rem 0}
  .is-feature .card .act{padding:1.02rem 2.1rem;font-size:1rem}
}

/* 10 · Callout / notice
   ------------------------------------------------------------- */
.callout{margin:1.75rem 0;padding:1.25rem 1.5rem;border-radius:var(--r-s);background:var(--clay-tint);border:1px solid #EBD4C4;font-size:.9rem;color:var(--ink-2);display:flex;gap:.75rem;align-items:flex-start}
.callout svg{width:20px;height:20px;color:var(--clay);flex-shrink:0;margin-top:2px}
.callout p{margin:0;font-size:inherit;color:inherit}
.callout.is-mid{max-width:820px;margin-inline:auto}

/* 11 · Flow (how it works)
   ------------------------------------------------------------- */
.flow{background:var(--paper)}
.flow__steps{display:grid;gap:2rem;grid-template-columns:1fr;position:relative}
.stepx__no{position:relative;z-index:1;width:52px;height:52px;border-radius:14px;background:var(--clay);color:#fff;display:flex;align-items:center;justify-content:center;font-family:var(--display);font-size:1.3rem;margin-bottom:1.25rem}
.stepx h3{font-family:var(--text);font-weight:800;font-size:1.05rem;color:var(--ink);margin-bottom:.5rem}
.stepx p{font-size:.92rem;margin:0}
.flow__note{margin-top:2.75rem;padding:1.25rem 1.5rem;border-radius:var(--r-s);background:var(--surface);border:1px solid var(--line);font-size:.9rem;color:var(--ink-soft);display:flex;gap:.75rem;align-items:flex-start}
.flow__note svg{width:20px;height:20px;color:var(--clay);flex-shrink:0;margin-top:2px}
@media (min-width:768px){.flow__steps{grid-template-columns:repeat(2,1fr)}}
@media (min-width:900px){
  .flow__steps{grid-template-columns:repeat(4,1fr)}
  .flow__steps::before{content:"";position:absolute;top:26px;left:26px;right:calc(25% - 1.5rem - 26px);height:2px;background:repeating-linear-gradient(to right,var(--line) 0 9px,transparent 9px 16px)}
}

/* 12 · Screens (multi-device dark band)
   ------------------------------------------------------------- */
.screens{background:var(--espresso);color:#fff;position:relative;overflow:hidden}
.screens::before{content:"";position:absolute;inset:0;background:radial-gradient(50% 50% at 88% 12%,rgba(215,154,78,.30),transparent)}
.screens .leadin{position:relative;z-index:1}
.screens .title{color:#fff}
.screens .deck{color:rgba(255,255,255,.74)}
.screens .kicker{color:var(--amber)}
.screens .kicker::before{background:#fff}
.screens__row{position:relative;z-index:1;display:flex;flex-wrap:wrap;align-items:flex-end;justify-content:center;gap:2.5rem;margin-top:1rem}
.dev{background:rgba(255,255,255,.06);border:1px solid rgba(255,255,255,.18);box-shadow:0 20px 50px rgba(0,0,0,.28)}
.dev__screen{background:var(--surface);display:flex;flex-direction:column;gap:8px;overflow:hidden}
.dev__screen span{display:block;border-radius:4px;background:var(--line)}
.dev__screen .hi{background:var(--clay)}
.dev__screen .lo{background:var(--amber)}
.dev.tablet{width:190px;height:250px;border-radius:16px;padding:10px}
.dev.tablet .dev__screen{height:100%;border-radius:9px;padding:1rem .85rem}
.dev.tablet .dev__screen span{height:7px}
.dev.tablet .dev__screen .hi{height:60px;margin-bottom:6px}
.dev.laptop{width:300px;border-radius:12px 12px 0 0;padding:10px 10px 0}
.dev.laptop .dev__screen{height:170px;border-radius:6px 6px 0 0;padding:.9rem}
.dev.laptop .dev__screen span{height:7px}
.dev.laptop .dev__screen .hi{height:70px;width:48%;display:inline-block;margin-right:4%}
.dev.laptop .dev__screen .lo{height:70px;width:48%;display:inline-block}
.dev.laptop::after{content:"";display:block;width:130%;margin-left:-15%;height:12px;background:rgba(255,255,255,.14);border-radius:0 0 8px 8px}
.dev.phone{width:120px;height:240px;border-radius:20px;padding:8px}
.dev.phone .dev__screen{height:100%;border-radius:13px;padding:.7rem .5rem}
.dev.phone .dev__screen span{height:6px}
.dev.phone .dev__screen .hi{height:22px;margin-bottom:4px}
.screens__foot{position:relative;z-index:1;margin-top:2.75rem;text-align:center;font-size:.92rem;color:rgba(255,255,255,.74)}

/* 13 · Ops (operating model)
   ------------------------------------------------------------- */
.ops{background:linear-gradient(180deg,var(--surface) 0%,var(--paper-2) 100%)}
.ops__grid{display:grid;gap:2.5rem;align-items:center}
.chips{display:flex;flex-wrap:wrap;gap:.6rem;margin-top:1.75rem}
.chips span{font-family:var(--text);font-weight:700;font-size:.82rem;color:var(--ink);background:var(--surface);border:1px solid var(--line);padding:.5rem 1rem;border-radius:999px}
.quote{position:relative}
.quote__box{background:var(--surface);border:1px solid var(--line);border-radius:var(--r-l);padding:2.35rem;box-shadow:var(--lift-2)}
.quote__mark{font-family:var(--display);font-size:2.6rem;color:var(--amber);line-height:0;display:block;margin-bottom:.5rem}
.quote__text{font-family:var(--display);font-weight:500;font-size:1.4rem;color:var(--ink);line-height:1.4}
.quote__by{margin-top:1.25rem;font-size:.85rem}
@media (min-width:768px){.ops__grid{grid-template-columns:1.1fr .9fr}}

/* 14 · Tenets (values)
   ------------------------------------------------------------- */
.tenets{background:var(--surface)}
.tenets__list{border-top:1px solid var(--line)}
.tenet{display:grid;gap:1rem;grid-template-columns:auto 1fr;align-items:start;padding-block:2rem;border-bottom:1px solid var(--line)}
.tenet__no{font-family:var(--display);font-size:2.5rem;color:var(--amber);line-height:1}
.tenet h3{font-family:var(--text);font-weight:800;font-size:1.18rem;color:var(--ink);margin-bottom:.5rem}
.tenet p{max-width:60ch;margin:0}
@media (min-width:700px){.tenet{grid-template-columns:120px 1fr}.tenet__no{font-size:3rem}}

/* 15 · Help (customer support)
   ------------------------------------------------------------- */
.help{background:var(--paper)}
.help__list{display:grid;grid-template-columns:1fr;gap:.9rem;margin-top:1.75rem}
.help__list.is-mid{max-width:900px;margin-inline:auto}
.help__list li{display:flex;align-items:flex-start;gap:.7rem;font-size:.92rem;color:var(--ink-2)}
.help__list svg{width:18px;height:18px;color:var(--clay);flex-shrink:0;margin-top:3px}
@media (min-width:640px){.help__list{grid-template-columns:1fr 1fr}}

/* 16 · Q&A (faq)
   ------------------------------------------------------------- */
.qanda{background:var(--surface)}
.qanda__list{max-width:820px}
.qa{border-bottom:1px solid var(--line)}
.qa:first-child{border-top:1px solid var(--line)}
.qa__q{width:100%;display:flex;align-items:center;justify-content:space-between;gap:1rem;padding:1.35rem .25rem;text-align:left;font-family:var(--text);font-size:1rem;font-weight:700;color:var(--ink)}
.qa__q svg{width:20px;height:20px;color:var(--clay);flex-shrink:0;transition:transform .3s var(--glide)}
.qa.is-open .qa__q svg{transform:rotate(180deg)}
.qa__a{overflow:hidden;max-height:0;transition:max-height .35s var(--glide)}
.qa__a p{padding:0 .25rem 1.35rem;font-size:.95rem;max-width:70ch}

/* 17 · Closer (final CTA)
   ------------------------------------------------------------- */
.closer{background:var(--espresso);color:#fff;text-align:center;position:relative;overflow:hidden}
.closer::before{content:"";position:absolute;inset:0;background:radial-gradient(58% 60% at 14% 18%,rgba(215,154,78,.20),transparent),radial-gradient(50% 50% at 86% 86%,rgba(187,90,54,.32),transparent)}
.closer__inner{position:relative;z-index:1;max-width:640px;margin-inline:auto}
.closer h2{font-size:clamp(1.95rem,4vw,2.7rem);color:#fff}
.closer p{margin-top:1.1rem;color:rgba(255,255,255,.78);font-size:1.08rem}
.closer__cta{display:flex;flex-wrap:wrap;justify-content:center;gap:1rem;margin-top:2.3rem}

/* 18 · Footer
   ------------------------------------------------------------- */
.footy{background:var(--espresso-2);color:rgba(255,255,255,.72)}
.footy a:hover{color:#fff}
.footy__top{padding-block:4rem 3rem;display:grid;gap:2.75rem;grid-template-columns:1fr}
.footy__top>*{min-width:0}
.footy__brand .mark__name{color:rgba(255,255,255,.9)}
.footy__brand .mark__name strong{color:#fff}
.footy__about{margin-top:1.25rem;font-size:.9rem;max-width:38ch;color:rgba(255,255,255,.6)}
.footy h4{color:#fff;font-family:var(--text);font-size:.82rem;letter-spacing:.06em;text-transform:uppercase;margin-bottom:1.1rem}
.footy__links{display:flex;flex-direction:column;gap:.7rem;font-size:.9rem}
.footy__info p{font-size:.88rem;line-height:1.7;color:rgba(255,255,255,.66);margin:0 0 .4rem}
.footy__info strong{color:rgba(255,255,255,.92)}
.footy__contact{display:flex;flex-direction:column;gap:.5rem;font-size:.9rem;margin-top:.75rem}
.footy__sub{margin-top:1.6rem}
.footy__base{border-top:1px solid rgba(255,255,255,.1);padding-block:1.75rem;display:flex;flex-direction:column;gap:.75rem;font-size:.82rem;color:rgba(255,255,255,.52)}
.footy__base p{color:inherit}
.footy__addr{border-top:1px solid rgba(255,255,255,.1);padding-block:2rem;display:grid;gap:1.5rem;grid-template-columns:1fr}
.footy__addr h4{margin-bottom:.55rem}
.footy__addr p{font-size:.88rem;line-height:1.7;color:rgba(255,255,255,.66)}
@media (min-width:700px){
  .footy__top{grid-template-columns:1.3fr .8fr .8fr 1.1fr;gap:2rem}
  .footy__base{flex-direction:row;align-items:center;justify-content:space-between}
  .footy__addr{grid-template-columns:repeat(2,max-content);column-gap:5rem}
}

/* 19 · Page head (interior hero)
   ------------------------------------------------------------- */
.pagehead{background:var(--paper);border-bottom:1px solid var(--line);padding-block:2.25rem clamp(2.5rem,5vw,3.5rem)}
.crumbs{display:flex;align-items:center;flex-wrap:wrap;gap:.4rem;font-size:.85rem;color:var(--ink-soft);margin-bottom:1.5rem}
.crumbs a{color:var(--clay-deep);font-weight:600}
.crumbs a:hover{text-decoration:underline}
.crumbs__sep{color:var(--line)}
.pagehead h1{font-size:clamp(2rem,4.5vw,2.95rem);max-width:20ch}
.pagehead__deck{margin-top:1.1rem;font-size:1.08rem;max-width:62ch;color:var(--ink-soft)}
.pagehead__cta{display:flex;flex-wrap:wrap;gap:1rem;margin-top:2rem}

/* 20 · Document / prose (legal + support)
   ------------------------------------------------------------- */
.doc{max-width:750px}
.doc__meta{font-size:.85rem;color:var(--ink-soft);padding-bottom:1.75rem;margin-bottom:1.75rem;border-bottom:1px solid var(--line)}
.doc h2{font-family:var(--display);font-weight:500;color:var(--ink);font-size:clamp(1.28rem,2.4vw,1.6rem);margin-top:2.75rem;margin-bottom:.9rem}
.doc>h2:first-of-type,.doc>div:first-child h2{margin-top:0}
.doc h2 svg{box-sizing:border-box;width:48px;height:48px;padding:12px;margin-bottom:1.15rem;background:var(--clay-tint);border-radius:var(--r-s);color:var(--clay)}
.doc p{margin-bottom:1.15rem;font-size:.98rem;line-height:1.8}
.doc ul{margin:0 0 1.15rem}
.doc li{position:relative;padding-left:1.4rem;margin-bottom:.6rem;font-size:.98rem;line-height:1.75;color:var(--ink-soft)}
.doc li::before{content:"";position:absolute;left:0;top:.72em;width:7px;height:7px;border-radius:50%;background:var(--amber)}
.doc a{color:var(--clay-deep);text-decoration:underline;text-underline-offset:3px}
.doc a:hover{color:var(--clay-deep)}
.topic{border-top:1px solid var(--line);padding-block:1.75rem}
.topic:first-child{border-top:0;padding-top:0}
.topic:first-child h2{margin-top:0}
.topic h2{font-family:var(--text);font-weight:800;font-size:1.15rem;color:var(--ink);margin-bottom:.6rem}
.topic p{font-size:.96rem;max-width:68ch}
.leadin.is-spaced{margin-top:3rem}

/* 21 · Error page
   ------------------------------------------------------------- */
.oops{padding-block:clamp(4.5rem,12vw,7.5rem);text-align:center}
.oops__code{font-family:var(--display);font-size:clamp(4rem,13vw,7rem);color:var(--amber);line-height:1;margin-bottom:.75rem}
.oops h1{font-size:clamp(1.8rem,4vw,2.4rem)}
.oops p{margin:1rem auto 0;font-size:1.08rem;max-width:48ch}
.oops__cta{display:flex;flex-wrap:wrap;justify-content:center;gap:1rem;margin-top:2.25rem}

/* 22 · Responsive hardening
   ------------------------------------------------------------- */
@media (max-width:1199px){
  html,body{width:100%;max-width:100%;overflow-x:hidden}
  @supports (overflow:clip){html,body{overflow-x:clip}}
  .masthead,.footy,main{width:100%;max-width:100%}
  .masthead{background:rgba(250,246,239,.98);backdrop-filter:none;-webkit-backdrop-filter:none}
  .bound>*{min-width:0}
  .masthead__row{height:78px}
  .burger{display:flex}
  .veil{display:block;position:fixed;inset:78px 0 0}
  .masthead__cta{display:none}
  .nav{position:fixed;top:78px;right:0;bottom:0;width:min(360px,88vw);max-width:100%;background:var(--surface);border-left:1px solid var(--line);box-shadow:var(--lift-3);padding:1.5rem 1.5rem calc(1.5rem + env(safe-area-inset-bottom));z-index:510;transform:translateX(100%);visibility:hidden;pointer-events:none;overflow-y:auto;overscroll-behavior:contain;-webkit-overflow-scrolling:touch;transition:transform .35s var(--glide),visibility 0s linear .35s}
  .nav.is-open{transform:translateX(0);visibility:visible;pointer-events:auto;transition-delay:0s}
  .nav .nav__list{flex-direction:column;align-items:stretch;gap:0}
  .nav .nav__list li{border-bottom:1px solid var(--line-2)}
  .nav .nav__list a{display:block;padding:.9rem .2rem}
  .nav .nav__list a::after{display:none}
  .nav__cta{display:block;margin-top:1.25rem;border-bottom:0!important}
  .nav__cta .act{color:#fff;padding:.85rem 1rem}
}
@media (min-width:768px) and (max-width:1199px){
  .footy__top{grid-template-columns:repeat(2,minmax(0,1fr));gap:2.5rem 3rem}
}
@media (max-width:899px){
  .opening__grid{grid-template-columns:1fr}
  .opening__lede,.opening__art,.intro__grid>*,.ops__grid>*{min-width:0}
  .assurances__grid{grid-template-columns:repeat(2,minmax(0,1fr))}
  .assurance{flex-direction:row;padding-right:0}
  .assurance::after{display:none}
}
@media (max-width:767px){
  .footy__top{grid-template-columns:1fr}
  .band{padding-block:clamp(3rem,12vw,4.25rem)}
  .leadin{margin-bottom:2rem}
  .deck,.opening__sub,.closer p{font-size:1rem}
  .opening{padding-block:2.75rem 3.5rem}
  .opening__grid{gap:2.25rem}
  .opening__art{min-height:300px}
  .stage{max-width:min(430px,92vw)}
  .opening__cta,.pagehead__cta,.closer__cta{flex-direction:column;align-items:stretch}
  .opening__cta .act,.pagehead__cta .act,.closer__cta .act{width:100%;white-space:normal;text-align:center;line-height:1.35;min-height:48px}
  .panel,.quote__box{padding:1.7rem}
  .card{padding:1.55rem;min-width:0}
  .card__value,.footy__contact a,.footy__info a,.doc a{overflow-wrap:anywhere;word-break:break-word}
  .screens__row{gap:1.5rem}
  .dev.laptop{width:min(270px,76vw)}
  .dev.laptop::after{width:112%;margin-left:-6%}
  .dev.tablet{width:min(160px,46vw);height:220px}
  .dev.phone{width:min(100px,30vw);height:210px}
  .footy__top{padding-block:3rem 2.25rem}
  .pagehead{padding-block:1.75rem 2.75rem}
  .qa__q{min-height:52px;line-height:1.4}
  .stmt{font-size:1.12rem}
}
@media (max-width:559px){
  .assurances__grid{grid-template-columns:1fr;gap:1.35rem;padding-block:2rem}
  .assurance{align-items:center}
  .help__list{grid-template-columns:1fr}
  .screens__row{gap:1rem}
  .dev.tablet{width:min(150px,48vw)}
  .dev.phone{width:min(92px,29vw)}
}
@media (max-width:419px){
  .bound{padding-inline:1rem}
  .masthead__row{height:70px}
  .nav,.veil{top:70px}
  .mark{gap:.5rem;min-width:0}
  .mark__glyph{width:35px;height:35px}
  .mark__name{font-size:1.05rem;white-space:nowrap}
  .opening h1{font-size:clamp(2rem,10vw,2.35rem)}
  .opening__kicker{font-size:.68rem;line-height:1.35;padding:.45rem .7rem}
  .act{padding:.85rem 1.15rem;white-space:normal;text-align:center;line-height:1.35}
  .chip{font-size:.7rem;padding:.55rem .7rem}
  .chip.a{left:0}
  .card,.panel,.quote__box{padding:1.3rem}
  .callout,.flow__note{padding:1rem}
  .tenet{grid-template-columns:44px 1fr;gap:.75rem}
  .tenet__no{font-size:2rem}
}

/* 11 · Home · Customer support (#customer-support) — só esta seção
   ------------------------------------------------------------- */
#customer-support .help__list{display:flex;flex-wrap:wrap;justify-content:center;gap:.7rem .75rem;max-width:1010px;margin:0 auto}
#customer-support .help__list li{align-items:center;gap:.6rem;padding:.55rem 1.05rem .55rem .6rem;background:var(--surface);border:1px solid var(--line);border-radius:999px;box-shadow:var(--lift-1);font-weight:600;font-size:.9rem;line-height:1.3;color:var(--ink-2)}
#customer-support .help__list svg{width:24px;height:24px;margin:0;padding:5px;border-radius:50%;background:var(--clay-tint)}
#customer-support .cards.channels{max-width:1040px;margin:3.25rem auto 0;gap:1.5rem}
#customer-support .card{display:grid;grid-template-columns:auto 1fr;grid-template-rows:auto 1fr auto auto;column-gap:1rem;padding:2.25rem}
#customer-support .card__badge{grid-column:1;grid-row:1;margin:0}
#customer-support .card h3{grid-column:2;grid-row:1;align-self:center;margin:0;font-size:1.22rem}
#customer-support .card p{grid-column:1/-1;grid-row:2;align-self:start;margin-top:1.1rem;font-size:.98rem;line-height:1.65}
#customer-support .card__value{grid-column:1/-1;grid-row:3;margin:1.5rem 0 0;padding-top:1.25rem;border-top:1px solid var(--line-2);font-size:1rem}
#customer-support .card .act{grid-column:1/-1;grid-row:4;justify-self:start;margin-top:1rem}
#customer-support .card:nth-child(2) .act{background:var(--clay);border-color:var(--clay);color:#fff;box-shadow:var(--lift-1)}
#customer-support .card:nth-child(2) .act:hover{background:var(--clay-deep);border-color:var(--clay-deep);color:#fff}
#customer-support .center-cta{margin-top:2.75rem}
@media (min-width:640px){#customer-support .cards.channels{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media (min-width:560px) and (max-width:1023px){
  #customer-support .help__list{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));max-width:760px}
  #customer-support .help__list li{border-radius:14px}
}
@media (max-width:559px){
  #customer-support .help__list{display:block;background:var(--surface);border:1px solid var(--line);border-radius:var(--r-m);box-shadow:var(--lift-1);padding:.35rem 1.1rem}
  #customer-support .help__list li{background:none;border:0;border-radius:0;box-shadow:none;padding:.72rem 0;font-size:.9rem;border-bottom:1px solid var(--line-2)}
  #customer-support .help__list li:last-child{border-bottom:0}
  #customer-support .card{padding:1.55rem}
  #customer-support .card .act{justify-self:stretch}
}