Privacy Policy

Last updated: September 23, 2026

1. Introduction

This Privacy Policy explains how ZN Group LLC ("ZN Group", "we", "us", or "our") collects, uses, and protects information in connection with our web applications, digital platforms, guided programs, and educational content (collectively, the "Services"). By accessing or using our Services, you agree to the practices described in this Policy.

2. Information We May Collect

We may collect information that you provide directly to us, information generated through your use of the Services, and information received from authorized payment processors and technology service providers that support our operations.

3. Information Provided by Customers

When you interact with us, you may provide information such as your name, email address, phone number, age range, the answers you give when configuring or personalizing a product, and any details you choose to share in communications with our customer support channel.

4. Account and Purchase Information

When you purchase a digital product or subscription, we may receive confirmation of your purchase, the product acquired, and billing-related information necessary to grant and manage access to the Services. Complete payment card details are handled by authorized payment processors and are not stored on our own systems.

5. Technical and Usage Information

When you access our Services, we and our service providers may automatically collect technical and usage information, including your IP address, device type and device identifiers, browser type and version, operating system, screen resolution, language, time zone, approximate location derived from your IP address, internet service provider, the date and time of each access, the pages and screens you view, the duration of your sessions, the actions you take within a product, and the links you click. This information is recorded in access and activity logs that we retain as described in this Policy.

6. Customer Support Communications

When you contact our customer support channel, we may retain the content of your message, your email address, and any information you choose to provide, in order to respond to your request and keep a record of the assistance provided.

7. How Information Is Used

We use the information we collect to provide access to purchased digital products and personalize them; respond to customer support requests; manage billing, subscriptions, cancellations, and refunds; maintain the security and proper functioning of our Services and prevent and detect fraud and abuse; manage payments, claims, disputes, and payment chargebacks, including compiling, retaining, and disclosing evidence of purchase, access, and use; measure audience and improve and develop our products; send service-related communications and, where permitted, information about our products (you may opt out at any time); and comply with applicable legal obligations and enforce our agreements.

8. Payment Processing

Payments for our digital products and subscriptions are processed by authorized payment processors and technology service providers. These providers process payment information under their own applicable terms and privacy practices. ZN Group does not store complete payment card numbers.

9. Service Providers

We may share information with our affiliates and with service providers that help us operate our Services, such as hosting, payment processing, email delivery, customer support tools, analytics, advertising platforms, and fraud-prevention services. These providers are expected to handle information only as necessary to provide their services to us. We may also disclose information to banks, card networks, and payment processors in connection with the management of a payment, claim, dispute, or chargeback; to public authorities or courts where required by law; and to a successor entity in the event of a merger, acquisition, or transfer of business.

10. Cookies, Pixels, and Tracking Technologies

Our websites, sales pages, and web applications may use cookies, tracking pixels (including pixels provided by advertising platforms and analytics tools), advertising identifiers, campaign parameters (such as UTM tags), and browser local storage. We use these technologies to support functionality, remember preferences, measure audience and campaign performance, attribute purchases to advertising, personalize content, and help prevent fraud. Where required by applicable law, we request your consent for non-essential technologies. You may adjust your browser settings to limit certain cookies, although this may affect how some features of the Services function.

11. Data Retention

We retain information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Purchase records, access and activity logs, and support communications are retained for the applicable statutory limitation and payment-dispute periods. Retention periods may vary depending on the type of information and the purpose for which it was collected. Deleting data stored by a web application in your browser does not delete the information held by ZN Group.

12. Data Security

We use reasonable administrative and technical measures intended to protect information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

13. International Data Processing

ZN Group LLC is organized in the State of Wyoming, United States, with its principal office in Doral, Florida. Because we serve international customers and use technology providers in multiple locations, personal information may be processed in the United States and other countries. Where required, we use appropriate safeguards for international data transfers.

14. Customer Rights

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to request access, correction, or deletion of information we hold about you. To exercise these rights, contact us using the information provided below.

15. Children's Privacy

Our Services are intended for adults and are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can address the matter.

16. Third-Party Links

Our Services may contain links to third-party websites or content that we do not control. This Privacy Policy does not apply to third-party sites, and we encourage you to review the privacy practices of any third-party service you visit.

17. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be posted with a revised "Last updated" date.

18. How to Contact Us

If you have questions about this Privacy Policy or how we handle information, contact us using the details below.

ZN Group LLC

8200 NW 41st Street, 2nd Floor, Doral, Florida 33166, United States
Email: contact@zngroupglobal.com
Website: https://zngroupglobal.com/